Keys have a habit of ending up in coat pockets, bags or between car seats. Check everywhere before assuming they are lost.

If someone else can bring a spare key to you, that is the quickest and cheapest solution.

If your remote is not working but the key itself turns the lock, it is likely just a flat fob battery. These cost under £5 from most shops.

Boot, passenger door or rear windows are sometimes left open. Always worth checking before calling a locksmith.

Having this ready when you call saves time. If you know your reg plate that is even better.

A postcode or nearby landmark helps us reach you faster. If you are at the roadside, note which road and direction you are facing.

Some RAC, AA or insurance policies cover lockouts. Worth a quick check before calling a private locksmith.

We accept card payments on the day. Having it ready means we can get started without delay when we arrive.